Customer onboarding

How to complete a GFI customer application

Follow this guide to complete your customer application with Gourmet Foods International. If you have questions or run into any issues, please reach out to customeronboarding@gfifoods.com.

A

Billing and account details

1

Verify your Account Name to make sure it is correct. Add a DBA Name if needed. Click Address Line 1 to begin entering the billing address — as you type, your address will auto-populate.

2

Select the correct suggested address from the dropdown.

3

Enter your billing phone number.

4

Complete the Order Type and Invoice Type dropdowns.

5

Click Add Contact to add an additional contact at the Account level.

Optional — not required to proceed.

6

Select the correct Contact Type from the dropdown.

7

Enter at minimum the contact's first name, last name, and email address. Please include a phone number if available.

8

Click Save before moving to the next screen.

9

Click Next to enter Location Details.

Back to top of section
B

Location information

10

Enter the Location Name.

11

Select Yes from the Purchase Order Required dropdown if needed.

12

Check the box next to Same as Billing Address if the address is the same as previous, otherwise complete the Physical Address information.

Important to know: matching the billing address auto-fills this section — only fill in the physical address fields manually if the location differs.
13

Select Yes in the Physical Address Same as Shipping Address dropdown if the address is the same as previous, otherwise complete the Shipping Address information.

Important to know: same logic as the billing address step — choose Yes to reuse the physical address, or fill in shipping details separately.
14

Enter your location's Receiving Days, Hours, and whether the location can receive Tractor Trailer delivery.

15

Add the contact for your account's location. If it's the same as a contact you've already entered, click Use Account Level Contact to choose an existing contact from a dropdown.

16

If entering a new contact, be sure to enter the contact type, name, and email. Please include a phone number if available.

17

Click Save.

18

Click Next to upload required documents and submit your application.

Back to top of section
C

Document upload and submission

19

Click Download Required Forms to access templates like state resale certificates and our Trade Reference form, then click Download to save the selected form.

20

To upload required documents like Credit References or Resale Certificates, first select the document type from the dropdown, then click Upload file to choose the correct document from your files.

21

If uploaded successfully, you will see the file under Uploaded Documents.

22

Finally, click Submit. You will see the Loading message while the system is processing your submission.

23

A message will appear on your screen stating your application has been submitted. Click OK.

24

Verify the Approved Status is Customer Submitted on your dashboard.

25

Your application has been successfully submitted. You will be notified via email once the approval process is complete and your account has been activated.

Application submitted

You'll receive a confirmation email once your account is reviewed and activated.

Back to top of page

Have questions or run into an issue during your application?

customeronboarding@gfifoods.com